Thank you for your feedback regarding the natural texture of natural linen. Linen is a strong, robust material and will at first be a little rough to the touch of skin. After you wash it by hand and brush the material, it will become softer. You can repeat this until it becomes the softness of your desired feel. After you wash it lightly and it will maintain this texture and feel for the life of the linen and it will still remain strong. This is the reason why many people appreciate us using natural linen. Please try it and you will feel the difference. I hope with this explanation you too will appreciate your juban more and consider revising your rating.
As always, if you ever have any questions, comments or concerns, please contact us directly via email, chat or phone. We are always happy to assist you 🙂